• Article 1: ACCEPTANCE OF THE TERMS AND CONDITIONS OF SALE
  • 1.1 - The previous conditions are integral and essential part of this contract.
  • 1.2 - All contracts are concluded directly by accessing of the Customer (business and private) to our website at www.planetsportonline.com. The Customer may reach an agreement for the purchase of the desired product carefully following the instructions and procedures.
  • 1.3 - These general conditions of sale must be examined on-line by the customer prior to the completion of the purchase process. The confirmation of the order implies full knowledge of themselves and their full acceptance.
  • Article 2: HOW TO PURCHASE
  • 2.1 - All of the selling prices of the products shown on the website www.planetsportonline.com are to be considered only for online purchase. Prices are shown with VAT including or excluding once registered on the site in accordance with the Nationality.
  • 2.2 - The total cost of the shipment to the customer's home is responsibility of the customer, unless otherwise specified. This cost will be, in any case made ​​known to the customer before the confirmation of the purchase.
  • 2.3 - The purchase contract is concluded through the exact compilation and the consensus expressed by the access date online after registering.
  • 2.4 - The customer can pay for the order using the payment methods indicated on-line at the time of purchase.
  • 2.5 - The prices of different types of transport are related to weight, package size and the delivery destination.
  • 2.6 - In the case of shipments outside the European Union can be applied some local taxes by the customs. These are paid by the consumer
  • Article 3 : HOW TO PAY
  • 3.1 - The payment of the purchased products can be made through:
    • A) Credit Card
    • B) Paypal
    • C) Cash on Delivery
    • D) Bank Transfer
  • 3.2 - Paypal allows you to pay easily and securely in millions of online stores, just with your email and password. Should not be inserted card number or other personal data.
  • 3.3 - Choosing the payment on delivery you have the option to pay for the goods directly to the courier upon delivery. The amount  will be paid in cash to the courier upon delivery. The courier will not accept under any  checks, or bank, or circular checks. The cash on delivery is subject to a management fee calculated automatically during payment of  6 euro. This type of payment is available only for italian customers.
  • 3.4 Coordinates for the payment by bank transfer:
  • Beneficiary: Planet Sport
  • Bank: Banca Santo Stefano – Credito Cooperativo
  • IBAN: 89J0899036330014010000021
  • Swift: ICRAITRRRI0
  • Article 4: METHOD OF DELIVERY
  • 4.1 - Planet Sport will deliver products selected and ordered to customers at the address indicated during the purchase
  • 4.2 - The customer has to verify, upon receipt, the conformity of the product delivered to him; only thereafter customer must sign the delivery documents.
  • 4.3 - Upon delivery of the goods, the customer has to verify the integrity of packages and correspondence with the quantity and quality as specified in the delivery document. In case of discrepancy, should be reported on the same document and confirmed within seven days to Planet Sport. Even if the packaging is intact, the goods have be checked within seven days of receipt.
  • Article 5: PRODUCT AVAILABILITY AND DELIVERY TIME
  • 5.1 - The customer can buy the products in the electronic catalog of Planet Sport, available online at www.Planetsportonline.com.
  • 5.2 - If the product is in stock at time of the order, the shipment takes place within 1-2 working days
  • 5.3 - If the product is out of stock at time of the order, it’s up to Planet Sport communicate to the customer (by telephone or e-mail)  the delivery time.
  • 5.4 - In the case of purchase of complete skates is necessary that the customer considers the assembly time of the skate according to the desired features. The process requires 1-2 days, depending on the desired quantity.
  • Article 6: WARRANTY AND CONDITIONS OF SERVICE
  • 6.1 - The quality of our products is at the top of their categories and the methods of storage and shipping are designed to preserve them.
  • 6.2 - Planet Sport, buy directly from the manufacturers that certify the quality through an international warranty and strict procedures of choice and control standards.
  • 6.3 - All our products are covered by warranty for any defect or flaw inherent to the product itself. We will replace the product at our expense or refund to the consumer the amount paid, excluding shipping costs, in accordance with the provisions of Articles 1519 c and e of the Civil Code, after inspection at our office product claimed to be defective.
  • Article 7: BUYER'S OBLIGATIONS
  • 7.1 - These terms and conditions may be updated or changed at any time by Planet Sports , provided that written notice through its website. The consumer agrees and undertakes, whenever a change in the terms and conditions, to provide for their printing and storage.
  • 7.2 - It is strictly prohibited to enter false data, and / or invented and / or fantasy, during registration process; personal data and the e- mail address have to be real data and not of some other person, or fantasy .
  • 7.3 - It is expressly forbidden to make double entries for a single person or enter data of third parties. Planet Sport reserves the right to prosecute any violation or abuse, and for the protection of all consumers.
  • 7.4 - Customer raises Planet sport from any liability arising from the tax records are incorrect due to errors in the data supplied by the customer, being the Client the solely responsible for the proper placement.
  • Article 8: RIGHT OF WITHDRAWAL
  • 8.1 - Under Article . 5 of Legislative Decree no . 22 May 1999, n. 185 the customer can exercise the right of withdrawal , returning the goods received and a refund of the price paid .
  • 8.2 - The consumer, who for whatever reason is not satisfied with the purchase, is entitled to withdraw from the contract without penalty and without specifying the reason, within 10 days from the date of receipt of the goods purchased .
  • 8.3 - All costs of returning the products are borne by the customer which, directly or through other ways,  have to ensure the delivery to Planet Sport; All items must be received in the same condition received, with the original packaging and any manuals and / or handbooks that are part of the package and the original packaging; is not allowed to return the goods otherwise .
  • 8.4 - To exercise the right of withdrawal, the customer must, within the period specified above, send a registered letter with return receipt to the following address:
  • Planet Sport , Piazza Marconi 28 , 30038 Spinea (Ve)
  • Within the same period , may be sent a telegram or a fax to (0039) 0410993796 which must be followed within 48 hours of the indicated letter with acknowledgment of receipt confirming withdrawal of the poster . We will , therefore , to reimburse the sums paid by the customer in the shortest time possible, and in any event within 30 days from the date of receipt of the notification referred to above , retaining only the amount of postage , which will remain permanently charged to the customer . The right of withdrawal applies only to goods at the time of return and can not be exercised for goods which, by their nature, can not be returned or are liable to deteriorate or expire rapidly.
  • 8.5 - Planet Sport will accept the returned goods reserving to ascertain that the goods have been returned in original condition and with original packaging; only then the amount will be paid to the consumer.
  • 8.6 - Delivery costs , incurred to deliver the product to the customer and for the eventual return to Planet Sport are non-refundable .
  • Article 9: CONTRACT TERMINATION 
  • 9.1 - Planet Sports has the right to terminate the contract by giving notice to the customer explaining the reason; in this case the customer shall only be entitled to a refund of the amount already paid.

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